About Traveler's Favorite

Traveler’s Favorite is a travel lifestyle and accessories brand dedicated to making every journey feel lighter, easier, and more joyful. Founded across China, the United States, and Australia, we blend smart functionality with thoughtful design to create reliable, beautiful travel essentials for modern travelers.

Contact us

OLEHKILIG LIMITED 

United Kingdom Office & Business Address

Suite 14532, 61 Bridge Street, Kington,
United Kingdom, HR5 3DJ
Tel: +44 0734 9520 583

Tel: +1 310 430 2715


Email: 

travelersfavoriteofficial@gmail.com









 

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FAQs

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Check our FAQs for a quick answer

Office

Suite 14532, 61 Bridge Street, Kington, United Kingdom, HR5 3DJ

Email us

Call us

8:00AM - 5:00PM CST

Frequently asked questions

Have questions? We’re here to help

How long does it take to complete an order?

We ship out every order within 48 hours.
Once your package is on the way, you’ll receive a shipping confirmation email with tracking details.

If anything unexpected comes up, we’ll reach out to you right away — so please keep an eye on the email you provided at checkout. Thank you for your patience and support! 💛

Can I inspect the goods before receiving them?

At the moment, we don’t offer an inspection-before-receiving service, as all orders are packed and sealed directly from our warehouse to ensure product safety and consistency.

However, we check every item carefully before shipping, and if your order arrives with any issues, you can contact us immediately — we’re always here to help and will be happy to resolve it for you.

Your satisfaction is very important to us, so please feel free to reach out anytime. 💛

Exchange or Returns?

We offer a 14-day return and exchange policy for all orders. If for any reason you’re not completely satisfied with your purchase, you may request a return or exchange within 14 days of receiving your item. All products must be unused and in their original condition and packaging. Once we receive and inspect the returned item, we’ll process your refund or send out the replacement promptly. Please note that return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect. If you need any assistance, simply contact us — we’re always here to help and make the process smooth and worry-free.

How long does shipping usually take?

Shipping usually takes 7 to 15 days, but it may take longer during holidays. You can also contact customer service at any time to check the status of your shipment